Contact
Get in Touch
Thank you for taking the time to reach out to HappyPaws Reviews. Whether you have a question about a review, feedback on our content, a correction to suggest, or another inquiry, we want to hear from you.
HappyPaws Reviews is operated by Austin Murphy. All inquiries come directly to me, and I personally read and respond to messages.
What You Can Contact Us About
- Questions about a review — Need clarification on something we wrote? Want a recommendation for a specific situation we did not cover?
- Corrections or feedback — Found a factual error, broken link, or outdated information? We appreciate corrections and respond promptly to make our content more accurate.
- Product suggestions — Is there a pet product you would like us to review? Tell us what and why.
- Editorial concerns — Have a concern about how we covered something? We take editorial integrity seriously and welcome the dialogue.
- Press and media inquiries — For interview requests, expert commentary, or media inquiries.
- Trademark and intellectual property concerns — Trademark owners or rights holders with concerns about how their marks are referenced on our Site can contact us through this page. We respond promptly to good-faith inquiries.
- Privacy and data requests — To exercise rights under privacy laws (access, correction, deletion of personal information).
What We Do Not Handle
HappyPaws Reviews is an independent editorial publication. We do not sell, manufacture, or distribute pet products. As a result, we cannot help with:
- Order status, tracking, or shipping issues
- Returns, refunds, or exchanges
- Warranty claims
- Product defects or quality complaints
- Customer service issues with pet food, pet supply, or pet equipment manufacturers
- Veterinary advice or pet medical concerns
- Pet behavioral or training advice
For order or product issues, please contact the retailer where you purchased the product (typically Amazon.com if you used one of our affiliate links) or the product manufacturer directly. They are responsible for fulfillment, warranties, and customer service.
For veterinary or behavioral concerns about your pet, please consult a qualified veterinarian or animal behaviorist. We are not licensed to provide medical or behavioral guidance.
Send Us a Message
Email us directly. We typically respond within 1-3 business days.
Direct Contact
Email: austin.murphy.waukee@gmail.com
Site Operator: Austin Murphy
Website: happypaws.smartlifeitems.com
Response Time
I aim to respond to all inquiries within 1-3 business days. Trademark and intellectual property concerns receive priority response, typically within one business day.
Some types of messages take longer to address. Detailed corrections that require fact-checking, complex editorial questions, or research into past content may take a week or more to resolve thoroughly. I will always acknowledge receipt promptly and let you know if a longer timeline is needed.
A Note on Email
Occasionally messages get caught in spam filters in both directions. If you do not hear back within 5 business days, please feel free to send a follow-up message. I would rather receive a duplicate than miss your inquiry entirely.
About HappyPaws Reviews
HappyPaws Reviews is an independent affiliate review and editorial publication providing buying guides, product comparisons, and consumer information about pet products. We are not affiliated with, endorsed by, sponsored by, or otherwise associated with Happy Paws Holdings, LLC, Happy Paws (happypaws.com), Happy Paws Franchises Inc., Happy Paws Pet Svc, or any other trademark holders or product manufacturers referenced on our Site.
Learn more about our work on our About page, our editorial and affiliate practices in our Affiliate Disclosure, and our policies in our Privacy Policy and Terms of Service.